Terms and Conditions

Introduction

Welcome to Groove Jumpers (“Company”, “we”, “our”, “us”). By using our website, https://groovejumpers.com/, and renting our inflatable bounce houses or any related services, you agree to the following terms and conditions. Please read them carefully as they affect your legal rights.

Rental Agreement

1. Reservation and Booking
   All reservations are subject to availability and will be confirmed upon receipt of a signed rental agreement and payment. A non-refundable deposit may be required to secure your booking.

2. Delivery and Setup
   Groove Jumpers provides delivery, setup, and takedown services for all rentals. The customer is responsible for ensuring that the location is suitable for setup, including adequate space, a flat surface, and proximity to power sources.

3. Safety Guidelines
   Customers must adhere to all safety guidelines provided at the time of rental, including adult supervision of children using the equipment. Groove Jumpers is not responsible for injuries resulting from improper use.

4. Weather Policy
   In the event of inclement weather (e.g., high winds, heavy rain), Groove Jumpers reserves the right to cancel or reschedule the rental for safety reasons. No refunds will be issued for cancellations due to weather.

5. Damages
   The customer is responsible for any damages to the equipment during the rental period, excluding normal wear and tear. Groove Jumpers reserves the right to charge repair or replacement fees in the event of damage.

6. Liability Waiver
   By renting from Groove Jumpers, the customer agrees to waive all liability claims against the company for any injuries, accidents, or damages that occur during the rental period.

Payments and Cancellations

1. Payment Terms
   Full payment is due prior to delivery. We accept all major credit cards and other payment methods as specified on our website. Invoices and receipts will be provided electronically.

2. Cancellation Policy
   Cancellations must be made at least 48 hours before the scheduled delivery to receive a refund, minus any non-refundable deposit. Cancellations made less than 48 hours in advance may not be eligible for a refund.

Opt-out Policy

Customers who have subscribed to Groove Jumpers’ marketing communications (such as email newsletters or promotional offers) may opt-out at any time. To unsubscribe, follow the “Unsubscribe” link provided in the emails or contact us directly at +1 888-884-5039.

Dispute Resolution

In the event of any dispute arising from your rental, we encourage you to contact us to resolve the matter amicably. If a resolution cannot be reached, the dispute may be settled through arbitration in accordance with the laws of the state where Groove Jumpers operates.

Changes to Terms and Conditions

Groove Jumpers reserves the right to update or modify these terms at any time without prior notice. Please review these terms periodically to stay informed of any changes.

Contact Information

If you have any questions about these terms, please contact us at:

Groove Jumpers
Phone: +1 888-884-5039
Website: https://groovejumpers.com/
Email: info@groovejumpers.com